Application Management Services

IDI's Application Management Services (AMS) offers an array of services that comprises project management and business analysis; requirements definition; architecture; design; development, coding; testing; maintenance; deployment and support.

We offer a tightly integrated approach to application management services in the industry which is backed by highly qualified global resources, technical innovation out of our competency centers, the deep industry knowledge of Business Consulting Services and a global network of partners.

Our experience addresses virtually every type of application from legacy mainframe systems to Web-based and custom applications, plus off-the-shelf solutions from leading vendors like SAP, Oracle, PeopleSoft, Siebel Systems and Cognos.

The Value Proposition of IDI towards AMS customers

• Unique partnership model that helps create a strategic plan to align IT investments with business objectives
• Returns funding to the business through more efficient maintenance and operation of Enterprise wide applications
• Our commitment towards achieving the Service Level Agreements helps meet the response and resolution times and improve the processes through Standardizing and streamlining the application portfolio.
• We leverage our services with vertical industry practice leaders who know the business challenges of your industry thoroughly.
• Our process maturity in handling service requests through a most comprehensive governance structure supported by tools and technologies helps in effective monitoring and control.